Privacy Policy
Last updated: January 2026
At RotaCover, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our staff scheduling platform.
1. Information We Collect
Information You Provide
- Account Information: Name, email address, and password when you create an account
- Organization Data: Business name, locations, and staff details
- Scheduling Data: Shifts, assignments, absences, and availability preferences
- Communications: Messages you send to us or through the platform
Information Collected Automatically
- Usage Data: Pages visited, features used, and actions taken
- Device Information: Browser type, operating system, and device identifiers
- Log Data: IP address, access times, and referring URLs
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service
- Process and manage your account
- Send you service-related communications
- Respond to your inquiries and support requests
- Detect, prevent, and address technical issues and security threats
- Comply with legal obligations
3. Information Sharing
We do not sell your personal information. We may share your information in these circumstances:
- Within Your Organization: Other members of your organization can see relevant scheduling data
- Service Providers: Third parties who help us operate the Service (hosting, analytics)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including encryption in transit and at rest, secure authentication, and regular security assessments. However, no method of transmission over the Internet is 100% secure.
5. Data Retention
We retain your information for as long as your account is active or as needed to provide the Service. We may retain certain information as required by law or for legitimate business purposes. You can request deletion of your account and associated data at any time.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Delete your personal information
- Export your data in a portable format
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
To exercise these rights, contact us at support@rotacover.com.
7. Cookies and Tracking
We use essential cookies to enable core functionality like authentication and session management. We do not use third-party advertising cookies. You can control cookies through your browser settings.
8. Third-Party Services
Our Service uses the following third-party services:
- Supabase: Database and authentication (hosted in the EU)
- Vercel: Website hosting and deployment
Each service has its own privacy policy governing their use of data.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.
10. Children's Privacy
The Service is not intended for users under 16 years of age. We do not knowingly collect personal information from children under 16. If we learn we have collected such information, we will delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
- Email: support@rotacover.com
- Website: www.rotacover.com